TechBlox (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently, in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect and process the following personal information:
- Full name and surname
- Email address
- Telephone number
- Company name
- Physical address
- Any information voluntarily submitted via contact forms, email, or enquiries
- Technical information such as IP address, browser type, and device information (via cookies or analytics tools)
We only collect personal information that is necessary for legitimate business purposes.
2. How We Use Your Information
Your personal information may be used to:
- Respond to enquiries or requests
- Provide products and services
- Communicate with you regarding our services
- Improve our website and service offerings
- Comply with legal and regulatory obligations
We will not use your personal information for any purpose other than those stated above, unless we have your consent or are legally required to do so.
3. Sharing of Personal Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Trusted service providers who assist us in operating our business (e.g. IT systems, hosting, email services), under strict confidentiality agreements
- Regulatory or legal authorities, where required by law
All third parties are required to protect your information and use it only for the purposes specified by TechBlox.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Loss
- Misuse
- Unauthorised access
- Disclosure
- Alteration or destruction
These measures include secure servers, access controls, and internal policies governing data handling.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve user experience
- Analyse website traffic and performance
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
7. Your Rights
In terms of POPIA, you have the right to:
- Request access to your personal information
- Request correction or deletion of your personal information
- Object to the processing of your personal information
- Withdraw consent where consent was previously given
Requests can be made by contacting us using the details below.
8. Changes to This Policy
TechBlox reserves the right to update or amend this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date reflected at the top.
9. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
TechBlox
📍 Thornhill Office Park, Building 10
94 Bekker Road, Midrand
Johannesburg, 1686
